Support
A person reads this
The fastest way to reach BeYu is support@beyu.app. Billing, a night that went wrong, something this site gets wrong about you, a question the app can’t answer — all of it goes there, and a person reads it.
Reporting something
Every post, photo, comment, bulletin, profile and event in the app carries a report control. Open it and pick what’s wrong — harassment or bullying, nudity or sexual content, hate speech, violence or threats, spam or a scam, a photo of you, or something else — and add detail if you want to. A person reads every report.
A photo of you
If another member posted a photo of you that you want down, report the photo and choose “It’s a photo of me.” That path is its own request, not a complaint we weigh — taking the photo down is the ordinary outcome.
Blocking someone
You can block any member — the control is right on the report screen, and on their profile. A block works in both directions immediately: their posts, comments and profile stop existing for you, and yours for them. Nobody is told.
Deleting your account
In the app: your profile, then Settings, then Account, then “Delete my account.” Your photographs and profile picture are removed from storage first, then billing is cancelled at Stripe, then everything else goes. The cancellation happens before any of your data rows are deleted, and if it cannot be confirmed the deletion stops there, so you are never left paying for an account that is gone — but the files are already removed by that point, and stopping does not bring them back. The privacy policy says exactly what is removed and what honestly survives.
Membership and billing
Membership is billed by Stripe. To cancel, open Membership in the app and choose “Manage membership” — it opens Stripe’s own billing portal in your browser, and cancelling is what we send you there for. That portal is Stripe’s page, not ours, so what else it lets you do there is theirs to offer. If the app is out of reach, if the portal will not open, or if something about a charge looks wrong, write to support@beyu.app from the email you signed up with, and we will handle it.
The documents: privacy policy and terms.